Platform Usage Guide & Terms

Please read this document carefully. By using this platform, you agree to these terms.

Platform Overview

This platform connects drivers and passengers through ride-matching technology, making travel simpler and more flexible.

Our Services

  • 🚗 Trip matching and ride coordination
  • 📍 Real-time map display
  • 🆔 Basic document registration (drivers must submit ID and TLC license)
  • 📞 Convenient communication channels

Our Commitments

  • 🚫 Zero commission — all payments go directly to the driver
  • 🚫 No funds held — the platform does not handle or transfer money
  • 🚫 No interference — full flexibility between driver and passenger

Payment Methods

The platform does not process funds. All payments are made directly between passengers and drivers.

Flexible Options

  • Cash Payment: Pay the driver directly in cash at the end of the trip.
  • Electronic Payment: Drivers may provide their preferred methods, including:
    • Zelle (bank-to-bank transfer, instant and free)
    • Venmo, PayPal, Cash App
    • Apple Pay, Google Pay
    • Other mutually agreed payment tools

Note: The platform does not participate in fund transfers and does not verify payments. Please always keep payment evidence (screenshots, receipts, or transfer confirmations) for your own records.

Passenger Instructions

  1. Post your trip request: Enter origin, destination, time, and proposed price.
  2. Wait for driver response: Drivers nearby may accept your request. You will receive driver details.
  3. Confirm details: Agree on pick-up location, time, and fare directly with the driver.
  4. Make payment: Pay cash or use electronic payment directly to the driver.
  5. Keep proof: Save screenshots or receipts for your own protection.

Tips for passengers:

  • Provide accurate addresses and times when posting a request.
  • Confirm pick-up location before the ride.
  • Choose safe public areas for pick-up and drop-off.
  • Share trip details with family or friends for safety.

Driver Instructions

  1. Set up payment methods: Add your preferred methods (Cash, Zelle, Venmo/PayPal, Apple Pay, etc.).
  2. Display payment info: After accepting a trip, your QR code or payment link will automatically appear in the order details page.
  3. Confirm payment:
    • Cash: Count and confirm at the time of payment.
    • Electronic: Check for transfer notifications.
  4. Keep records: Save payment receipts or bank confirmations for personal financial management.

Reminder for drivers:

  • You are an independent service provider and are responsible for your own income and taxes.
  • The platform does not guarantee authenticity or validity of documents.
  • Please ensure your vehicle, insurance, and licenses comply with local regulations.

Driver Registration Requirements

  • Valid ID (driver's license or government-issued ID)
  • Valid TLC License (issued by NYC Taxi & Limousine Commission)

Note: The platform only collects and displays these documents. We do not verify their authenticity or legal compliance. Passengers should make their own judgments about driver reliability.

Privacy & Data

  • We never sell personal data.
  • Information collected is used only for ride-matching, safety, and fraud prevention.
  • Data will not be used for advertising or commercial resale.
  • Users may request deletion of their personal data where legally permitted.

Terms of Service & Liability Disclaimer

Nature of Service

This platform provides technology-based matching services only. We are not a transportation provider. Actual ride services are independently arranged between drivers and passengers.

Payments & Settlement

  • Trip fares are settled directly between passengers and drivers.
  • The platform does not charge commission, does not collect, hold, or transfer funds, and does not provide escrow or guarantees.
  • Any disputes about payment or refunds must be resolved between passenger and driver.

Independent Relationship

Drivers are independent providers, not employees or agents of the platform. Drivers are solely responsible for compliance with local laws, including licensing, insurance, and taxes.

Disclaimer of Liability

  • The platform does not participate in trip performance and is not responsible for the behavior of passengers or drivers.
  • Any disputes or losses arising from use of the platform must be resolved directly between the parties involved.
  • To the maximum extent permitted by law, the platform disclaims any liability for indirect, incidental, punitive, or consequential damages.

Safety & Emergency

  • The platform does not provide emergency services.
  • In case of danger, please immediately dial 911 or your local emergency number.

FAQ

Q: Does the platform charge fees?
A: The platform is currently free of charge. If subscription or premium services are introduced in the future, users will be notified in advance.

Q: What if no driver accepts my request?
A: You may adjust the price, time, or repost your trip. The platform does not guarantee driver availability.

Q: What if the driver did not receive the payment?
A: Both parties should check payment proofs. The platform does not intervene in payment disputes.

Q: Can I cancel a confirmed trip?
A: Yes, but please notify the other party as soon as possible. Cancellation policies are set by each driver.

Q: How can I report misconduct?
A: For emergencies, call 911 immediately. For other issues, you may report through the platform, which may review or restrict accounts.